Same dealership as for Subaru.Finesse plus.Top customer service from a very helpful team. Well established and Keen to have you as a happy and content customer.
Last service cost me $815 on Thurs 12 April When i questioned the cost all i got was it was a Big Service. Filters and oils. Apparently when you sign your car in you sign a quote. I was not told this. Did not even see the figure. When i questioned this i got - you signed it and its a legal document. Having just had second surgery for cancer my operation cost less than this. I asked for the manager. No manager available. Was told i would now need 3 tyres and brakes. just had 1 new tyre put on elsewhere the week before and didnt need 3 or brakes done. Taking this to consumer affairs. Have obtained other quotes for 150k servicefrom $160 to $350. As for the staff on the counter thats another story. I will be disputing this service cost and I would like the manager to call me. This has cause me severe anxiety. Had i known it was $815 i would not have gone ahead. Sooo disgusted with the way i was treated. No satisfaction from Manager Julie Barclay now waiting for Ian Bennett to call me back. I was not told Iwas signing a quote i thought the form was to leave your car or that it was a legal docement. I feel i have been ripped off and would like a review of the cost of this service. Now need to seek legal advice.
Don't get your car serviced at Southern Highlands Motor Group. Having stated during capped price servicing over 4 years that the wheels on our Corolla were rotated, 2 independent experts contradict their claim. So we have uneven tyre wear, who cares. The point being, if they can't get tyre rotations right what else are they missing. Capped price servicing, you get what you pay for. Still waiting for a response Toyota!
Southern Highland Toyota is an Australian Car Dealer based in Moss Vale, New South Wales. Southern Highland Toyota is located at 208 Argyle St, Moss Vale NSW 2577, Australia.
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