Service Centre here is shocking!! I have serviced my car here twice and on both occasions was very specific that I had kids to collect when making the booking. Car was never ready on time, I was always charged extra and the same issues continued to pop up. I was called and quoted for parts that should have been covered by warranty and if I wasnt the wiser would have paid for them. The car never ran properly!! You are better off taking the time to drive to Sydney where you wont be ripped off and youll actually get your car serviced properly!!
I've have had 12 cars over the past 50 years, all of which were bought through various dealers.Without doubt the most professional and pleasing to deal with has been Moss Vale Volkswagen.Thanks Jon.
Bought a VW caddy and was impressed with the quality of service given at time of purchase. Will keep the dealership in mind when purchasing my next VW. Have not serviced my vehicle at this dealership so can't comment on workmanship
I recently purchased an R-Line VW Golf through this dealership. Alan was amazing, his colleague Darren was also very knowledgeable about the features on the car. I would thoroughly recommend buying a car through this dealership. Alan thanks once again. It goes without saying that I'm really impressed with the car.
ATENTION DON'T SERVICE YOUR CAR HERE JUST GET PARKED IN THE GARAGE AND DRIVES OUT WITH NO SERVICE COMPLETED.I SERVICED MY CAR HERE PAID $509 AUSTRALIAN DOLLARS 3 PRINTED PAGES FOR FIRST YEAR SERVICE WHEN I CHECKED DIPSTICK ENGINE OIL WAS SAME STATE AS BEFORE BLACK AND DIRTY OIL PROMISSED WILL BE READY IN 2 AND HALF HOURS TIME TOKED NEARLY 4 HOURS.I CHECKED MY CAR TO INDEPENDENT MECHANIC HIS ADVISE WAS THAT NO WORK WAS CARRIED IN THIS VEICHLE NO OIL FILTER CHANGED NO OIL CHANGED WHICH THEY PLACED MY VEHICHLE AT RISK OF BLOCKING ENGINE. NEVER DEAL WITH THIS CAR DEALERSHIP OR SERVICEThe car on delivery date it was in filthy state, Navigation unit was faulty. 4 rims and tyres are 19 inch spare rim and tyre 18 inch. service from this dealer don't care after Lazim KcikuYour review will be posted publicly on the web. Learn more sale. they are unable to service your car or fix any issues . Buying car here is like buying Russian roulette. My advise is If you want to purchase a car go somewhere out to other car dealer and less you want a lemon then purchase here in Moss Vale Volkswagen. I personally don't recommend anybody to buy a car or serviced at this place.
Moss Vale Volkswagen is an Australian Car Dealer based in Moss Vale, New South Wales. Moss Vale Volkswagen is located at 543-551 Argyle St, Moss Vale NSW 2577, Australia.
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