Staff wont serve at counter.Wants customers to use new kiosk.Elderley have problems & need help.What could have been done in 1 minute at empty counter took 4mins on kiosk.Restraunt was clean.Food was good.
Only got drinks. No orange flavoured fanta. Not that they stock it, just found that odd.They did happily fill my water bottles for the drive home with a touch of ice.
Very fast service without errors, nice and clean drive through compairs to other branches around this area, very comfortable both indoor and outdoor.
Oh. They've made the MacDonald's experience even worse. 'went into the restaurant to order. There were no staff at the counter so everyone was forced to use the self service order screens. I would have loved to order through a person. Then I would have known the prices of the things I ordered before committing to the order. I ended up ordering different stuff to what I intended because the screen only gives you the undiscounted price until you press the commit button - then it will tell you the discount. I got mini servings because the prices seemed outrageous (until I saw the discount applied)Get some more staff so that there are people to serve at the front counter.
The store is always dirty, including toilets, floors and tables. Seems to never have a responsible person in charge. Service and friendliness are lacking
McDonald's Moss Vale is an Australian Cafe based in Moss Vale, New South Wales. McDonald's Moss Vale is located at 1 Robertson Rd, Moss Vale NSW 2577, Australia.
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